Privacy Policy

Pinkmans respects your privacy and is committed to protecting any personal data you share with us through this website.

This policy explains how we collect, use, and protect your information when you visit our website.

  • We may collect personal information when you:

    • Submit a contact form

    • Sign up to our newsletter

    • Make an enquiry about catering or events

    This information may include your name, email address, phone number, or any other information you choose to provide.

    We may also collect anonymous information about how visitors use our website through analytics tools.

  • We use the information you provide to:

    • Respond to enquiries

    • Provide information about our services

    • Send newsletters or marketing communications if you have opted in

    • Improve the performance and experience of our website

    • Create and manage loyalty accounts

    • Administer competitions, promotions and prize giveaways

    • Deliver vouchers, rewards and prizes

    • Record prizes awarded at events

    We do not sell, trade, or share your personal information with third parties for marketing purposes.

  • We only keep your personal information for as long as necessary for the purposes for which it was collected.

    This may include:

    • Administering competitions, promotions and prize fulfilment.

    • Managing your loyalty account.

    • Sending marketing communications where you have given your consent.

    • Complying with our legal and regulatory obligations.

  • We work with trusted third-party service providers to help us operate our business and deliver our services. This includes providers that support our website, loyalty programme, customer relationship management, email marketing and payment processing.

    Where necessary, we may share your personal information with these providers so they can deliver services on our behalf. We require all third-party providers to process your information securely, only for the purposes we specify, and in accordance with applicable data protection laws.

    For example, we use:

    • Kobas to manage our loyalty programme and customer accounts.

    • Mailchimp to send marketing communications where you have chosen to receive them.

  • Our website may use analytics tools to understand how visitors use the site. These tools collect anonymised information such as pages visited and time spent on the website.

    Cookies may be used to support these analytics.

  • Under UK data protection law, you have the right to:
    • Request access to the personal data we hold about you
    • Request corrections to inaccurate data
    • Request deletion of your data
    • Withdraw consent for marketing communications

    To exercise any of these rights, please contact us.

  • We take reasonable steps to protect your information from unauthorised access or disclosure.

  • We may update this Privacy Policy occasionally. Updates will be posted on this page.

  • If you have any questions about this policy or how your data is handled, please contact Pinkmans through our website.